Call Number (LC) Title Results
E-Book HF5415.5 .N85 2000 Just say yes! extreme customer service-- How to give it! How to get it! / 1
E-Book HF5415.5 .S627 2000 The Nordstrom way the inside story of America's #1 customer service company / 1
E-Book HF5415.5 .Z4595 2000 Knock your socks off service recovery 1
E-Book HF5415.12.J3 M45 1999 Marketing in Japan 1
E-Book HF5415.15 .P56 1999 The experience economy work is theatre & every business a stage / 1
E-Book HF5415.52 .B428 1999 Complaint letters for busy people 1
E-Book HF5415.55 .R448 1999 Relationship marketing strategy and implementation / 1
E-Book HF5415.124 .H33 1999 Net worth shaping markets when customers make the rules / 1
E-Book HF5415.126 .J874 2000 Power direct marketing how to make it work for you / 1
E-Book HF5415.129 .F75 1999 The channel advantage going to market with multiple sales channels to reach more customers, sell more products, make more profit / 1
E-Book HF5415.525 .G583 1999 Knock your socks off selling 1
E-Book HF5415.525 .Z46 2000 E-service twenty-four ways to keep your customers when the competition is just a click away / 1
E-Book HF5415.1265 C36 2000 Make your web site work for you how to convert your online content into profits / 1
E-Book HF5415.1265 .E24 1999 Striking it rich.com profiles of 23 incredibly successful websites you've probably never heard of / 1
E-Book HF5415.1265 .G76 2001 Handbook of online marketing research 1
E-Book HF5415.1265 .K64 2000 Getting attention leading-edge lessons for publicity and marketing / 1
E-Book HF5415.1265 .M87 2000 Web rules how the Internet is changing the way consumers make choices / 1
E-Book HF5415.1265 .S742 1999 World Wide Web marketing integrating the Web into your marketing strategy / 1
E-Book HF5415 .E8 2002 The next economy will you know where your customers are? / 1
E-Book HF5415 .H296 1999 Get clients now! a 28-day marketing program for professionals and consultants / 1