E-Book HF5415.5 .B3673 2000
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Emotional value creating strong bonds with your customers / |
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E-Book HF5415.5 .D19 1999
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Wake up your call center how to be a better call center agent / |
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E-Book HF5415.5 .D655 2002
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Built for use driving profitability through the user experience / |
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E-Book HF5415.5 .G34 1999
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The agile manager's guide to extraordinary customer service |
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E-Book HF5415.5 .G44 1999
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Super service seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it / |
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E-Book HF5415.5 .G878 2000
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The brave new service strategy aligning customer relationships, market strategies, and business structures / |
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E-Book HF5415.5 .N85 2000
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Just say yes! extreme customer service-- How to give it! How to get it! / |
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E-Book HF5415.5 .S627 2000
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The Nordstrom way the inside story of America's #1 customer service company / |
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E-Book HF5415.5 .Z4595 2000
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Knock your socks off service recovery |
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E-Book HF5415.12.J3 M45 1999
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Marketing in Japan |
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E-Book HF5415.15 .P56 1999
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The experience economy work is theatre & every business a stage / |
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E-Book HF5415.52 .B428 1999
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Complaint letters for busy people |
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E-Book HF5415.55 .R448 1999
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Relationship marketing strategy and implementation / |
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E-Book HF5415.124 .H33 1999
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Net worth shaping markets when customers make the rules / |
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E-Book HF5415.126 .J874 2000
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Power direct marketing how to make it work for you / |
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E-Book HF5415.129 .F75 1999
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The channel advantage going to market with multiple sales channels to reach more customers, sell more products, make more profit / |
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E-Book HF5415.525 .G583 1999
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Knock your socks off selling |
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E-Book HF5415.525 .Z46 2000
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E-service twenty-four ways to keep your customers when the competition is just a click away / |
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E-Book HF5415.1265 C36 2000
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Make your web site work for you how to convert your online content into profits / |
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E-Book HF5415.1265 .E24 1999
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Striking it rich.com profiles of 23 incredibly successful websites you've probably never heard of / |
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