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Hernon, Peter
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Hernon, Peter
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Assessing service quality : satisfying the expectations of library customers Peter Hernon, Ellen Altman, Robert E. Dugan.
by
Hernon, Peter
Published 2015
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2
An action plan for outcomes assessment in your library Peter Hernon, Robert E. Dugan.
by
Hernon, Peter
Published 2002
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3
Library and library-related publications: a directory of publishing opportunities in journals, serials, and annuals, by Peter Hernon, Maureen Pastine, and Sara Lou Williams.
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Hernon, Peter
Published 1973
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4
Evaluation and library decision making Peter Hernon, Charles R. McClure.
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Hernon, Peter
Published 1990
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5
Financial management in academic libraries : data-driven planning and budgeting Robert E. Dugan and Peter Hernon.
by
Dugan, Robert E., 1952-
,
Hernon, Peter
Published 2018
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6
Getting Started with Evaluation Peter Hernon, Robert E. Dugan, and Joseph R. Matthews.
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Hernon, Peter
,
Dugan, Robert E., 1952-
,
Matthews, Joseph R.
Published 2014
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7
Managing with data : using ACRLMetrics and PLAmetrics Peter Hernon, Robert E. Dugan, Joseph R. Matthews.
by
Hernon, Peter
,
Dugan, Robert E., 1952-
,
Matthews, Joseph R.
Published 2015
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8
Reflecting on the future of academic and public libraries [edited by] Peter Hernon and Joseph R. Matthews.
Published 2013
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9
Outcomes assessment in higher education : views and perspectives edited by Peter Hernon and Robert E. Dugan.
Published 2004
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Evaluation
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LANGUAGE ARTS & DISCIPLINES
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