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Hiles, Andrew
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Hiles, Andrew
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Service level agreements : winning a competitive edge for support & supply services Andrew Hiles.
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Hiles, Andrew
Published 2016
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Business continuity management : global best practices Andrew Hiles.
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Hiles, Andrew
Published 2014
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The definitive handbook of business continuity management edited by Andrew Hiles.
Published 2011
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The definitive handbook of business continuity management edited by Andrew Hiles and Peter Barnes.
Published 1999
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BUSINESS & ECONOMICS
Business planning
Crisis management
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Management
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Electronic resources (E-books)
Industrial Management
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Management Science
Organizational Behavior
Organizational Development
Quality control
Service industries
Service-level agreements
Strategic planning
Total quality management
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