Technical Support Essentials Advice to Succeed in Technical Support by Andrew Sanchez, Karen Sleeth.

by Sanchez, Andrew, Sleeth, Karen
Published 2009

APM Best Practices Realizing Application Performance Management by Michael J. Sydor, Karen Sleeth, Jon Toigo, Ed Yourdon, Scott E. Donaldson, Stanley G. Siegel, Gary Donaldson.

by Sydor, Michael J., Sleeth, Karen, Toigo, Jon, Yourdon, Ed, Donaldson, Scott E., Siegel, Stanley G., Donaldson, Gary
Published 2010

Under Control Governance Across the Enterprise by Jacob Lamm, Sumner Blount, William McCracken, Kenneth Handal, Robert Cirabisi, Robert Zanella, Helge Scheil, John Meyer, Marc Camm, Christopher Fox, Nancy Cooper, Alan Srulowitz, Galina Datskovsky, Steve Boston, Jim Keogh, Karen Sleeth, Kenneth Cooper.

by Lamm, Jacob, Blount, Sumner, McCracken, William, Handal, Kenneth, Cirabisi, Robert, Zanella, Robert, Scheil, Helge, Meyer, John, Camm, Marc, Fox, Christopher, Cooper, Nancy, Srulowitz, Alan, Datskovsky, Galina, Boston, Steve, Keogh, Jim, Sleeth, Karen, Cooper, Kenneth
Published 2010