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|a HD38.D439 A775 1991
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096 |
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|a HD 38 A652 1991
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245 |
0 |
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|a Applying the Deming method to higher education :
|b for more effective human resource management /
|c Richard I. Miller, editor.
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260 |
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|a Washington, D.C. :
|b College and University Personnel Association,
|c c1991.
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300 |
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|a xi, 133 p. ;
|c 23 cm.
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504 |
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|a Includes bibliographical references.
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505 |
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|a The parable of the red beads / Joseph A. Burke -- Constancy of purpose for the improvement of product and service / Ronald K. Dye -- Adopt a new philosophy / Juanita P. Fain -- Cease dependence on mass inspection / Samuel C. Heady -- End of the practice of awarding business on price tag alone / Terrence J. Hogan -- Improve the system of production and service / Dawn G. Hughes -- Institute training / Linda L. Hunt -- Institute leadership / Ronald J. Hyson -- Drive out fear / Luther G. Smith -- Break down barriers between departments / D. Kevin May -- Eliminate slogans, exhortations, and targets for the work force / Shirley E. Meiners -- Eliminate numerical quotas / Tess Midkiff -- Remove barriers that rob people of pride of workmanship / Judy E. Shonebarger.
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|a Institute a vigorous program of education and retraining / Stephen E. Miller -- Take action to accomplish the transformation / Joan P. Moser -- Cardinal diseases and obstacles / Richard I. Miller.
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650 |
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|a Education, Higher
|x Personnel management.
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600 |
1 |
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|a Deming, W. Edwards
|q (William Edwards),
|d 1900-1993
|x Contributions in management.
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700 |
1 |
0 |
|a Miller, Richard I.
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710 |
2 |
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|a College and University Personnel Association.
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907 |
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|a .b1300802x
|b 10-10-11
|c 10-03-03
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|p Can Circulate
|a College of the Holy Cross
|b Main Campus
|c Dinand
|d Dinand Library
|e HD38.D439 A775 1991
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|i Book
|m 38400001738457
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