Applying the Deming method to higher education : for more effective human resource management / Richard I. Miller, editor.

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Bibliographic Details
Corporate Author:	College and University Personnel Association
Other Authors:	Miller, Richard I.
Format:	Book
Language:	English
Published:	Washington, D.C. : College and University Personnel Association, c1991.
Subjects:	Deming, W. Edwards > (William Edwards), > 1900-1993 > Contributions in management. Education, Higher > Personnel management.

Table of Contents:

The parable of the red beads / Joseph A. Burke
Constancy of purpose for the improvement of product and service / Ronald K. Dye
Adopt a new philosophy / Juanita P. Fain
Cease dependence on mass inspection / Samuel C. Heady
End of the practice of awarding business on price tag alone / Terrence J. Hogan
Improve the system of production and service / Dawn G. Hughes
Institute training / Linda L. Hunt
Institute leadership / Ronald J. Hyson
Drive out fear / Luther G. Smith
Break down barriers between departments / D. Kevin May
Eliminate slogans, exhortations, and targets for the work force / Shirley E. Meiners
Eliminate numerical quotas / Tess Midkiff
Remove barriers that rob people of pride of workmanship / Judy E. Shonebarger.
Institute a vigorous program of education and retraining / Stephen E. Miller
Take action to accomplish the transformation / Joan P. Moser
Cardinal diseases and obstacles / Richard I. Miller.

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