Assessing ILL/DD services : new cost-effective alternatives / by Mary E. Jackson ; with Bruce Kingma and Tom Delaney.

"The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL mana...

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Bibliographic Details
Main Author: Jackson, Mary E.
Other Authors: Kingma, Bruce R.
Format: Book
Language:English
Published: Washington, DC: Association of Research Libraries, 2004.
Subjects:

MARC

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245 1 0 |a Assessing ILL/DD services :  |b new cost-effective alternatives /  |c by Mary E. Jackson ; with Bruce Kingma and Tom Delaney. 
260 |a Washington, DC:  |b Association of Research Libraries,  |c 2004. 
300 |a xiii, 154 p. :  |b ill. ;  |c 28 cm. 
504 |a Includes bibliographical references (p. 149-154). 
520 |a "The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations." - p. x. 
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