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Super service
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Super service seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it / Jeff Gee, Val Gee.
Saved in:
Bibliographic Details
Main Author:
Gee, Jeff
Other Authors:
Gee, Val
Format:
eBook
Language:
English
Published:
New York, N.Y. :
McGraw-Hill,
c1999.
Series:
Ebsco e-book purchased.
Subjects:
Customer services.
Customer relations.
Electronic resources (E-books)
Online Access:
Click to view e-book
Holy Cross Note:
Loaded electronically.
Electronic access restricted to members of the Holy Cross Community.
This was purchased from Ebsco with a single user license.
Holdings
Description
Similar Items
Staff View
Description
Item Description:
Includes index.
Physical Description:
1 online resource (xi, 147 p.) : ill.
ISBN:
058520800X (electronic bk.)
9780585208008 (electronic bk.)
Source of Description, Etc. Note:
Description based on print version record.
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