Super service seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it

Super service seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it / Jeff Gee, Val Gee.

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Bibliographic Details
Main Author: Gee, Jeff
Other Authors: Gee, Val
Format: eBook
Language:English
Published: New York, N.Y. : McGraw-Hill, c1999.
Series:Ebsco e-book purchased.
Subjects:
Customer services.
Customer relations.
Electronic resources (E-books)
Online Access:Click to view e-book
Holy Cross Note:Loaded electronically.
Electronic access restricted to members of the Holy Cross Community.
This was purchased from Ebsco with a single user license.
Description
Item Description:Includes index.
Physical Description:1 online resource (xi, 147 p.) : ill.
ISBN:058520800X (electronic bk.)
9780585208008 (electronic bk.)
Source of Description, Etc. Note:Description based on print version record.

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