Super service seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it / Jeff Gee, Val Gee.

Saved in:
Bibliographic Details
Main Author: Gee, Jeff
Other Authors: Gee, Val
Format: eBook
Language:English
Published: New York, N.Y. : McGraw-Hill, c1999.
Series:Ebsco e-book purchased.
Subjects:
Online Access:Click to view e-book
Holy Cross Note:Loaded electronically.
Electronic access restricted to members of the Holy Cross Community.
This was purchased from Ebsco with a single user license.

MARC

LEADER 00000cam a2200000La 4500
001 b1934250
003 MWH
005 20140124021854.0
006 m o u
007 cr cn|
008 000807s1999 nyua o 001 0 eng d
020 |a 058520800X (electronic bk.) 
020 |a 9780585208008 (electronic bk.) 
020 |z 0070248176 
035 |a (OCoLC)44956318 
035 |a (OCoLC)44956318 
040 |a N$T  |b eng  |c N$T  |d OCL  |d OCLCQ  |d YDXCP  |d OCLCQ  |d HNW  |d OCLCQ  |d TUU  |d OCLCQ  |d TNF  |d OCLCQ  |d OCLCF 
049 |a HCDD 
050 4 |a E-Book HF5415.5  |b .G44 1999 
072 7 |a BUS  |x 018000  |2 bisacsh 
100 1 |a Gee, Jeff. 
245 1 0 |a Super service  |h [electronic resource] :  |b seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it /  |c Jeff Gee, Val Gee. 
260 |a New York, N.Y. :  |b McGraw-Hill,  |c c1999. 
300 |a 1 online resource (xi, 147 p.) :  |b ill. 
490 1 |a Ebsco e-book purchased 
500 |a Includes index. 
588 |a Description based on print version record. 
590 |a Loaded electronically. 
590 |a Electronic access restricted to members of the Holy Cross Community. 
590 |a This was purchased from Ebsco with a single user license. 
650 0 |a Customer services. 
650 0 |a Customer relations. 
690 |a Electronic resources (E-books) 
700 1 |a Gee, Val. 
830 0 |a Ebsco e-book purchased. 
856 4 0 |u https://holycross.idm.oclc.org/login?auth=cas&url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=24043  |3 Click to view e-book  |t 0 
907 |a .b19342500  |b 04-18-22  |c 02-07-14 
998 |a he  |b 02-07-14  |c m  |d @   |e    |f eng  |g nyu  |h 0  |i 1 
938 |a YBP Library Services  |b YANK  |n 2581191 
938 |a EBSCOhost  |b EBSC  |n 24043 
994 |a 92  |b HCD 
902 |a Purchased Ebsco (formally NetLibrary) e-book 
903 |a EEB-NET 
945 |f  - -   |g 1  |h 0  |j  - -   |k  - -   |l he   |o -  |p $0.00  |q -  |r -  |s b   |t 38  |u 0  |v 0  |w 0  |x 0  |y .i16432095  |z 02-07-14 
999 f f |i 42047eba-b742-50c6-9316-2bd2bd290c97  |s 4292f547-bac5-57d2-95d0-9aa965b99e4b  |t 0 
952 f f |p Online  |a College of the Holy Cross  |b Main Campus  |c E-Resources  |d Online  |t 0  |e E-Book HF5415.5 .G44 1999  |h Library of Congress classification  |i Elec File