Help desk. Participant's guide supporting the customer / Keri Keilberg Stephens.

Saved in:
Bibliographic Details
Main Author: Stephens, Keri K.
Format: eBook
Language:English
Published: Phoenix, Ariz. : Computer PREP, c1998.
Series:Ebsco e-book purchased.
Subjects:
Online Access:Click to view e-book
Holy Cross Note:Loaded electronically.
Electronic access restricted to members of the Holy Cross Community.
This was purchased from Ebsco with a single user license.

MARC

LEADER 00000cam a2200000La 4500
001 b1937047
003 MWH
005 20140124023650.0
006 m o u
007 cr cn|
008 001106s1998 azu o 001 0 eng d
020 |a 0585163510 (electronic bk.) 
020 |a 9780585163512 (electronic bk.) 
035 |a (OCoLC)45733905 
035 |a (OCoLC)45733905 
040 |a N$T  |b eng  |c N$T  |d OCL  |d OCLCQ  |d CWI  |d OCLCQ  |d NA5  |d OCLCQ  |d OCLCF 
049 |a HCDD 
050 4 |a E-Book HD9696.C62  |b .K45 1998 
100 1 |a Stephens, Keri K. 
245 1 0 |a Help desk.  |p Participant's guide  |h [electronic resource] :  |b supporting the customer /  |c Keri Keilberg Stephens. 
260 |a Phoenix, Ariz. :  |b Computer PREP,  |c c1998. 
300 |a 1 online resource (vi, 108 p.) 
490 1 |a Ebsco e-book purchased 
500 |a Includes index. 
588 |a Description based on print version record. 
590 |a Loaded electronically. 
590 |a Electronic access restricted to members of the Holy Cross Community. 
590 |a This was purchased from Ebsco with a single user license. 
650 0 |a Computer industry  |x Customer services  |x Management. 
690 |a Electronic resources (E-books) 
830 0 |a Ebsco e-book purchased. 
856 4 0 |u https://holycross.idm.oclc.org/login?auth=cas&url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=19019  |3 Click to view e-book  |t 0 
907 |a .b19370477  |b 04-18-22  |c 02-07-14 
998 |a he  |b 02-07-14  |c m  |d @   |e    |f eng  |g azu  |h 0  |i 1 
938 |a EBSCOhost  |b EBSC  |n 19019 
994 |a 92  |b HCD 
902 |a Purchased Ebsco (formally NetLibrary) e-book 
903 |a EEB-NET 
945 |f  - -   |g 1  |h 0  |j  - -   |k  - -   |l he   |o -  |p $0.00  |q -  |r -  |s b   |t 38  |u 0  |v 0  |w 0  |x 0  |y .i16460066  |z 02-07-14 
999 f f |i 1bcbb90b-e089-58a0-a720-5a723ddc0861  |s 3b435f95-39f1-5474-970d-bef48ba59502  |t 0 
952 f f |p Online  |a College of the Holy Cross  |b Main Campus  |c E-Resources  |d Online  |t 0  |e E-Book HD9696.C62 .K45 1998  |h Library of Congress classification  |i Elec File