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Built for use driving profitability through the user experience / by Karen Donoghue.
Saved in:
Bibliographic Details
Main Author:
Donoghue, Karen
Format:
eBook
Language:
English
Published:
New York :
McGraw-Hill,
c2002.
Series:
Ebsco e-book purchased.
Subjects:
Customer services
>
Management.
Customer relations
>
Management.
Consumer satisfaction.
Strategic planning.
Electronic resources (E-books)
Online Access:
Click to view e-book
Holy Cross Note:
Loaded electronically.
Electronic access restricted to members of the Holy Cross Community.
This was purchased from Ebsco with a single user license.
Holdings
Description
Similar Items
Staff View
Login for hold information
Click to view e-book
Online
Holdings details from Online
Call Number:
E-Book HF5415.5 .D655 2002
Copy 1
Available
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