Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work / edited by Alicia A. Grandey, James M. Diefendorff, and Deborah E. Rupp.

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Bibliographic Details
Other Authors:	Grandey, Alicia, Diefendorff, James, Rupp, Deborah E., 1975-
Format:	Book
Language:	English
Published:	New York : Routledge, 2013.
Series:	Organization and management series (Routledge (Firm))
Subjects:	Nonverbal communication in the workplace. Employees > Attitudes. Customer relations. Interpersonal relations. Psychology, Industrial.

Holdings details from Dinand Library
Call Number:	HF5549.5.N64 E46 2013
Status:	Available

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