Knowledge Management and Organizational Memories

Knowledge Management and Organizational Memories edited by Rose Dieng-Kuntz, Nada Matta.

Knowledge Management and Organizational Memories presents models, methods, and techniques for building, managing and using corporate memories. These models incorporate knowledge bases, ontologies, documents, FAQs, workflow systems, case-based reasoning systems, multi-agent systems, and CSCW. The boo...

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Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Dieng-Kuntz, Rose (Editor), Matta, Nada (Editor)
Format: eBook
Language:English
Published: New York, NY : Springer US : Imprint: Springer, 2002.
Edition:1st ed. 2002.
Series:Springer eBook Collection.
Subjects:
Artificial intelligence.
Application software.
Operations research.
Decision making.
Information technology.
Business—Data processing.
Electronic resources (E-books)
Online Access:Click to view e-book
Holy Cross Note:Loaded electronically.
Electronic access restricted to members of the Holy Cross Community.
Table of Contents:
  • I: Methods for Knowledge Management
  • 1. Where will Knowledge Management Take Us?
  • 2. Knowledge Capitalization with a Knowledge Engineering Approach: The Mask Method
  • II: Knowledge-Based Approaches
  • 3. Capitalizing and Sharing Know and Know-How: An Approach Based on a Task/Method Knowledge-Based System
  • 4. Integration of Development, Maintenance and use of Knowledge Bases: Seamless Structured Knowledge Acquisition
  • III: Ontologies and Documents
  • 5. Maintaining Ontologies with Organisational Memories
  • 6. Enabling Workflow-Embedded OM Access with the Decor Toolkit
  • 7. Knowledge and Business Processes: Approaching an Integration
  • 8. SAMOVAR: Using Ontologies and Text-Mining for Building an Automobile Project Memory
  • 9. FAQ-Centered Organizational Memory
  • IV: Case-Based Reasoning Approaches
  • 10. A Knowledge Management Initiative by UK Local Government
  • 11. Knowledge-Based Project Planning
  • V: Distributed and Collaborative Approaches
  • 12. Unifying or Reconciling When Constructing Organizational Memory? Some Open Issues
  • 13. Domain Ontology Agents in Distributed Organizational Memories
  • 14. NetExpert: Agent-Based Expertise Location by Means of Social and Knowledge Networks
  • 15. Knowledge Sharing in Distributed Organisations
  • 16. Sharing and Checking Organisation Knowledge
  • 17. A Model for the Collaborative Design of Multipoint-of-View Terminological Knowledge Bases
  • 18. Building Organizational Memories using Multidimensional Knowledge Networks
  • Author Index.

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