Social Commerce Consumer Behaviour in Online Environments / edited by Rosy Boardman, Marta Blazquez, Claudia E. Henninger, Daniella Ryding.

This timely edited collection offers a multidisciplinary perspective on social commerce, a phenomenon that has gained increasing interest over the last 8 years. Investigating how social media can be used to generate value for brands beyond customer relationship purposes, the skilled authors explore...

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Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Boardman, Rosy (Editor), Blazquez, Marta (Editor), Henninger, Claudia E. (Editor), Ryding, Daniella (Editor)
Format: eBook
Language:English
Published: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2019.
Edition:1st ed. 2019.
Series:Springer eBook Collection.
Subjects:
Online Access:Click to view e-book
Holy Cross Note:Loaded electronically.
Electronic access restricted to members of the Holy Cross Community.
Description
Summary:This timely edited collection offers a multidisciplinary perspective on social commerce, a phenomenon that has gained increasing interest over the last 8 years. Investigating how social media can be used to generate value for brands beyond customer relationship purposes, the skilled authors explore how social media users co-create value for businesses, influence other consumers and generate electronic word-of-mouth (eWOM). Providing insights from practitioners and academics, this book goes further than simply exploring e-commerce and social media, and addresses the real relevance of social commerce in today’s business landscape. With a selection of contemporary case studies and a Foreword written by Inthefrow’s creator, Victoria Magrath, Social Commerce will be an engaging read for those studying consumer behaviour, online marketing, and e-commerce.
Physical Description:XXI, 277 p. 18 illus., 3 illus. in color. online resource.
ISBN:9783030036171
DOI:10.1007/978-3-030-03617-1