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|a Lasrado, Flevy.
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|a Achieving Organizational Excellence
|h [electronic resource] :
|b A Quality Management Program for Culturally Diverse Organizations /
|c by Flevy Lasrado.
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| 250 |
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|a 1st ed. 2018.
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| 264 |
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1 |
|a Cham :
|b Springer International Publishing :
|b Imprint: Springer,
|c 2018.
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| 300 |
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|a X, 193 p. 18 illus.
|b online resource.
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|a Management for Professionals,
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|a Springer eBook Collection
|
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|
|a Introduction to Business Excellence -- Organizations Achieve Excellence Through Quality Awards -- Legacy of Excellence: The Case of the United Arab Emirates (UAE) -- Excellence in Action -- Understanding Sustainable Organizational Results -- Self-assessments: Conducting an Excellence Maturity Assessment for an Organisation -- Awards and Assessments -- Assessment for an External Award -- Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence -- Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations. .
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| 520 |
|
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|a This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
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| 590 |
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|a Loaded electronically.
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| 590 |
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|a Electronic access restricted to members of the Holy Cross Community.
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| 650 |
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|a Organization.
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|a Planning.
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| 650 |
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|a Leadership.
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| 650 |
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|a International business enterprises—Cross-cultural studies.
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| 650 |
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|a Globalization.
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| 650 |
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|a Markets.
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