Managing Reputation in The Banking Industry Theory and Practice

Managing Reputation in The Banking Industry Theory and Practice / edited by Stefano Dell’Atti, Annarita Trotta.

The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify...

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Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Dell’Atti, Stefano (Editor), Trotta, Annarita (Editor)
Format: eBook
Language:English
Published: Cham : Springer International Publishing : Imprint: Springer, 2016.
Edition:1st ed. 2016.
Series:Springer eBook Collection.
Subjects:
Finance.
Economic sociology.
Business ethics.
Accounting.
Bookkeeping .
Electronic resources (E-books)
Online Access:Click to view e-book
Holy Cross Note:Loaded electronically.
Electronic access restricted to members of the Holy Cross Community.
Table of Contents:
  • Frontmatter. - Part I: Theoretical Foundations.
  • Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. - Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships
  • Part II: Learning From Case Studies
  • Chapter 3: The Libor Case And Focus On Barclays
  • Chapter 4: The Case Study Of Goldman Sachs
  • Chapter 5: The Case Study Of Lehman Brothers
  • Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders’ Perceptions Into Business Planning And Strategies
  • Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation
  • Part III: From Experience To Knowledge
  • Chapter 8: Managing Reputation: Reflections And Operational Suggestions.

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