Strategic Management of Professional Service Firms Theory and Practice

Strategic Management of Professional Service Firms Theory and Practice / by Stephan Kaiser, Max Josef Ringlstetter.

Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketi...

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Bibliographic Details
Main Authors: Kaiser, Stephan (Author), Ringlstetter, Max Josef (Author)
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2011.
Edition:1st ed. 2011.
Series:Springer eBook Collection.
Subjects:
Service industries.
Organization.
Planning.
Personnel management.
Electronic resources (E-books)
Online Access:Click to view e-book
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Call Number: E-Book
Status: Available

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