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1 |
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|a Click, Rick L.
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1 |
0 |
|a Business process outsourcing :
|b the competitive advantage /
|c Rick L. Click, Thomas N. Duening.
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| 260 |
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|a Hoboken, N.J. :
|b John Wiley & Sons,
|c ©2005.
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| 300 |
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|a 1 online resource (xiii, 241 pages) :
|b illustrations
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|a data file
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|a Includes bibliographical references (pages 223-231) and index.
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|a Print version record.
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|a Annotation Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage. This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative. Each chapter features a case study, insight from a practitioner, focus on how BPO affects people, and ethical considerations.* Discusses both the how and why of business process outsourcing with a straightforward "how to" approach.* Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative.* Empowers businesses of all sizes to take advantage of this all-encompassing business revolution
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| 505 |
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|a Business Process Outsourcing contents foreword preface acknowledgments Part One: BPO Overview Part Two: To BPO or Not to BPO? Part Three: BPO Vendor Selection.
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| 650 |
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|a Contracting out.
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| 650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Outsourcing.
|2 bisacsh
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| 650 |
0 |
7 |
|a Contracting out.
|2 cct
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| 650 |
|
7 |
|a Contracting out
|2 fast
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| 700 |
1 |
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|a Duening, Thomas N.
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| 758 |
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|i has work:
|a Business Process Outsourcing [electronic resource] (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCYXhdqX4wWK6bpD6yKJppq
|4 https://id.oclc.org/worldcat/ontology/hasWork
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0 |
8 |
|i Print version:
|a Click, Rick L.
|t Business process outsourcing.
|d Hoboken, N.J. : John Wiley & Sons, ©2005
|z 0471655775
|w (DLC) 2004008608
|w (OCoLC)54974597
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/holycrosscollege-ebooks/detail.action?docID=219012
|y Click for online access
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