Making use : scenario-based design of human-computer interactions

Making use : scenario-based design of human-computer interactions / John M. Carroll.

"Difficult to learn and awkward to use, today's information systems often change our activities in ways that we do not need or want. The problem lies in the software development process. In this book John Carroll shows how a pervasive but underused element of design practice, the scenario,...

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Bibliographic Details
Main Author: Carroll, John M. (John Millar), 1950-
Format: eBook
Language:English
Published: Cambridge, Mass. : MIT Press, ©2000.
Subjects:
Human-computer interaction.
COMPUTERS > Interactive & Multimedia.
COMPUTERS > Social Aspects > Human-Computer Interaction.
Human-computer interaction
Online Access:Click for online access
Table of Contents:
  • 1. The sorcerer's apprentice
  • 2. What is design?
  • 3. Scenario-based design
  • 4. Example: video information system
  • 5. Example: programming tutorial and tools
  • 6. Usability rationale
  • 7. Cumulative design
  • 8. Evaluation and theory building
  • 9. Software development
  • 10. Finding scenarios and making claims
  • 11. Getting around the task-artifact cycle
  • 12. The scenario dilemma.

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