Pathways less travelled to value creation : interaction, dialogue and knowledge generation / guest editor, David Ballantyne.

Relationship marketing is based on the idea that the existence of a relationship between customer and supplier creates value for both parties, in addition to the value of the products or services provided. In this special issue edition entitled "Pathways less traveled to value creation: interac...

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Bibliographic Details
Other Authors: Ballantyne, David
Format: eBook
Language:English
Published: [Bradford, England] : Emerald Group Pub., 2004.
Series:Journal of business & industrial marketing ; v. 19, no. 2.
Subjects:
Online Access:Click for online access

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245 0 0 |a Pathways less travelled to value creation :  |b interaction, dialogue and knowledge generation /  |c guest editor, David Ballantyne. 
260 |a [Bradford, England] :  |b Emerald Group Pub.,  |c 2004. 
300 |a 1 online resource (pages 95-160) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
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338 |a online resource  |b cr  |2 rdacarrier 
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490 1 |a Journal of business & industrial marketing ;  |v v. 19, no. 2, 2004 
504 |a Includes bibliographical references. 
588 0 |a Print version record. 
505 0 |a Abstracts & keywords; Guest editorial Pathways less traveled to value creation: interaction, dialogue and knowledge generation; The relationship marketing process: communication, interaction, dialogue, value; Dialogue and its role in the development of relationship specific knowledge; Competitive advantage, knowledge and relationship marketing: where, what and how?; Return on relationships (ROR): the value of relationship marketing and CRM in business-to-business contexts; Future directions in marketing knowledge: a panoramic perspective from Hollywood. 
520 |a Relationship marketing is based on the idea that the existence of a relationship between customer and supplier creates value for both parties, in addition to the value of the products or services provided. In this special issue edition entitled "Pathways less traveled to value creation: interaction, dialogue and knowledge generation" articles are submitted from five sets of authors, giving different perspectives of marketing and the knowledge generation and communication aspects surrounding it. 
546 |a English. 
650 0 |a Relationship marketing. 
650 0 |a Marketing. 
650 0 |a Customer relations. 
650 7 |a marketing.  |2 aat 
650 7 |a BUSINESS & ECONOMICS  |x Marketing  |x General.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Distribution.  |2 bisacsh 
650 7 |a Customer relations  |2 fast 
650 7 |a Marketing  |2 fast 
650 7 |a Relationship marketing  |2 fast 
700 1 |a Ballantyne, David. 
758 |i has work:  |a Pathways less travelled to value creation (Text)  |1 https://id.oclc.org/worldcat/entity/E39PD3346KTBHywFPpMYKQwJym  |4 https://id.oclc.org/worldcat/ontology/hasWork 
776 0 |z 0861769422 
830 0 |a Journal of business & industrial marketing ;  |v v. 19, no. 2. 
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