Goal-oriented business process modeling

Goal-oriented business process modeling / guest editors Ilia Bider and Paul Johannesson.

The objective of this e-book is to try to clarify the connection between the notions of goal and business process. The issue is a follow-up to the discussions at the Workshop on Goal-Oriented Business Process Modelling held in London on 2 September 2002. The papers cover a wide spectrum of topics, r...

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Bibliographic Details
Other Authors: Bider, Ilia, Johannesson, Paul
Format: eBook
Language:English
Published: Bradford, England : Emerald Group Pub., ©2005.
Series:Business process management journal ; v. 11, no. 6.
Subjects:
Management.
Quality control.
management.
quality control.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
Management
Quality control
Online Access:Click for online access
Table of Contents:
  • EDITORIAL BOARD; Guest editorial; Expert view; A strategy driven business process modelling approach; Towards a formal definition of goal-oriented business process patterns; On the notion of soft-goals in business process modeling; Structural metrics for goal based business process design and evaluation; Modelling the regulative role of business processes with use and misuse cases; Transforming strategic goals of CRM into process goals and activities; An experimental study of process representation approaches and their impact on perceived modeling quality and redesign success.

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