Performance measurement and management systems : public and private sectors / guest editors, Veronica Martinez and Zoe Radnor.

The papers presented in this e-book represent a cross-section of the best papers from the 2006 EUROMA and the 2006 EURAM Conferences tracks in performance measurement and management. There are an interesting and unconventional mix of papers on the service measurement and management; we have studies...

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Bibliographic Details
Other Authors: Martinez, Veronica, Radnor, Z. J. (Zoe J.)
Format: eBook
Language:English
Published: [Bradford, England] : Emerald, [2007]
Series:International journal of productivity and performance management ; vol. 56, no. 5/6.
Subjects:
Online Access:Click for online access