Understanding organizational change : converting theory to practice

Understanding organizational change : converting theory to practice / Lynn B. Fossum.

With this book, you'll learn how to cope with and understand organizational change. A variety of models are presented that illustrate common workplace challenges in times of change. For managers we've included a section on how to help staff cope with organizational change. Coverage include...

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Bibliographic Details
Main Author: Fossum, Lynn B.
Format: eBook
Language:English
Published: Los Altos, Calif. : Crisp Publications, ©1989.
Series:Fifty-Minute series.
Subjects:
Management > Handbooks, manuals, etc.
Organizational change > Handbooks, manuals, etc.
Organizational change.
BUSINESS & ECONOMICS > Structural Adjustment.
Management
Organizational change
handbooks.
Handbooks and manuals
Handbooks and manuals.
Guides et manuels.
Online Access:Click for online access
Table of Contents:
  • TITLE
  • COPYRIGHT
  • DEDICATION
  • PREFACE
  • TABLE OF CONTENTS
  • SECTION I WHAT IS CHANGE?
  • HISTORY AND PERSPECTIVE
  • CASE IN POINT
  • MANAGERS AS CHANGE AGENTS
  • ROLES IN ORGANIZATIONAL CHANGE
  • YOUR POSITION
  • CHANGES YOU CHOOSE
  • CHANGES THAT CHOOSE YOU
  • THREE KEY SKILLS
  • SECTION II THEORETICAL MODELS
  • THEORETICAL MODELS
  • MODEL 1: FORCE FIELD ANALYSIS (Kurt Lewin)
  • MODEL 2: CONFIGURATIONAL LEARNING
  • MODEL 3: GAP ANALYSIS (Delta Analysis)
  • MODEL 4: INNOVATIVE CHANGE (Nolen and Nolen)
  • MODEL 5: LEADERSHIP INTERVENTION MODEL (Blake & Mouton)MODEL 6: NACA (Notice, Attitude, Choice, Action)
  • MODEL 7: SYSTEMS THEORY
  • MODEL 8: PENDULUM SWING (Beverly Gaw)
  • MODEL 9: GRIEF CYCLE (Elizabeth Kubler-Ross)
  • REVIEW OF CHANGE MODELS
  • SECTION III THE CHANGE MATRIX A working model
  • THE CHANGE MATRIX
  • A BRIEF REVIEW
  • LEVELS OF CHANGE
  • PERSONAL CHANGE
  • GROUP CHANGE
  • ORGANIZATIONAL CHANGE
  • ENVIRONMENTAL CHANGE
  • STAGES OF CHANGE
  • STAGE #1: DENIAL
  • STAGE #2: RESISTANCE
  • STAGE #3: ADAPTATION
  • STAGE #4: INVOLVEMENT
  • The Change Matrixassessing employees on the Change Matrix
  • section iv using the Change Matrix
  • using the Change Matrix
  • dealing with denial
  • recognizing denial
  • differentiating denial and resistance
  • activities for dealing with denial
  • words to the wise
  • dealing with resistacne
  • control/power/helplessness
  • loss/grief
  • risk
  • conflict/anger
  • understanding resistance
  • symptoms and sources of resistance
  • acceptance or resistance to change?
  • preventing resistance to change
  • rallying resistance
  • Coping with conflictallowing adaptation
  • encouraging group adaptation to change
  • setting goals and objectives
  • goals and objectives
  • problem solving
  • structured group technique
  • structured group problem solving activity
  • structured group tally sheet
  • conflict during adaptation
  • changes can be aborted
  • increase involvement
  • team development
  • be like the coach
  • activities to build involvement:
  • thoughts about the involvement stage
  • a final word

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