Health care communication using personality type : patients are different! / Judy Allen and Susan A. Brock.

The importance of effective communication in healthcare both with patients and with other professionals, has long been acknowledged. However, most models assume that all the people with whom we communicate will react the same way - what works for one person will be equally good for another. The auth...

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Bibliographic Details
Main Author: Allen, Judy, 1947-
Other Authors: Brock, Susan A., 1947-
Format: eBook
Language:English
Published: [London] : Taylor & Francis, 2000.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Cover; Health Care Communication Using Personality Type; Title Page; Copyright Page; Table of Contents; List of illustrations; Preface; Acknowledgements; 1 Communication, health care and the perspective of type: introducing the theory; 2 Introducing FLEX Care; 3 Seeing type preference in action: how can I use this framework as I work in my setting?; 4 Using a knowledge of psychological type when breaking bad news; 5 Adherence
  • encouraging patients to follow clinical advice; 6 Working together; 7 Type
  • a tool for personal and professional development; 8 Creating committed action.
  • 9 Next stepsAppendix; Bibliography; Index.