The contract scorecard : successful outsourcing by design / Sara Cullen.

An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's Th...

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Bibliographic Details
Main Author: Cullen, Sara
Format: eBook
Language:English
Published: Farnham, Surrey, England : Gower, ©2009.
Subjects:
Online Access:Click for online access

MARC

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245 1 4 |a The contract scorecard :  |b successful outsourcing by design /  |c Sara Cullen. 
260 |a Farnham, Surrey, England :  |b Gower,  |c ©2009. 
300 |a 1 online resource (xvi, 246 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
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504 |a Bib. ref. & index. 
505 0 |a Cover; Contents; List of Figures; List of Tables; Foreword; Preface; 1 Introduction; 2 The Quadrants of the Contract Scorecard; 3 The Steps in Developing KPIs; 4 Schemes for the Consequences of KPI Performance; 5 Planning the Contract Scorecard; 6 The Quality Specification -- The Service Level Agreement (SLA); 7 The Financial Specification -- The Financial Schedule; 8 The Relationship Specification -- The Governance Charter; 9 The Strategic Specification -- Unique Contract Schedules; 10 Conclusion; References; Index; About the Author. 
520 |a An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's The Contract Scorecard should be the first step in that investment. 
588 0 |a Print version record. 
650 0 |a Contracting out. 
650 0 |a Contracting out  |x Evaluation. 
650 7 |a BUSINESS & ECONOMICS  |x Outsourcing.  |2 bisacsh 
650 7 |a Contracting out  |2 fast 
650 7 |a Contracting out  |x Evaluation  |2 fast 
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776 0 8 |i Print version:  |a Cullen, Sara.  |t Contract scorecard.  |d Farnham, Surrey, England : Gower, ©2009  |w (DLC) 2008040985 
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