Risky work environments : reappraising human work within fallible systems / edited by Christine Owen, Pascal Béguin & Ger Wackers.

Risky Work Environments provides new insights into the multiple and dynamic trajectories of both near misses and mistakes in complex work environments, based on actual case examples. It also studies the interactions between various activity systems or work practices (design, maintenance, incident in...

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Bibliographic Details
Other Authors: Owen, Christine, Béguin, Pascal, Wackers, G. L. (Ger L.)
Format: eBook
Language:English
Published: Farnham, Surrey, England : Ashgate, ©2009.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Introduction : shifting the focus to human work within complex socio-technical systems / Pascal Béguin, Christine Owen and Ger Wackers
  • Learning from accidents : analysis of normal practices / Lenna Norros and Maaria Nuutinen
  • Derailed decisions : the evolution of vulnerability on a Norwegian railway line / Ragnar Rosness
  • Offshore vulnerability : the limits of design and the ubiquity of the recursive process / Ger Wackers
  • Channelling erratic flows of action : life in the neonatal intensive care unit / Jessica Mesman
  • How do individual operators contribute to the reliability of collective activity? : a French medical emergency centre / Jacques Marc and Janine Rogalski
  • When users and designers meet each other in the design process / Pascal Béguin
  • Near-misses and mistakes in risky work : an exploration of work practices in high-3 environments / Christine Owen
  • Conclusion : towards developmental work within complex and fallible systems / Christine Owen.