Successful service design for telecommunications : a comprehensive guide to design and implementation

Successful service design for telecommunications : a comprehensive guide to design and implementation / Sauming Pang.

Comprehensive reference to successful service design for the telecommunications industry. Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are comp...

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Bibliographic Details
Main Author: Pang, Sauming
Format: eBook
Language:English
Published: Chichester, U.K. : Wiley, 2009.
Subjects:
Telecommunication > United States > Management.
Telecommunication > United States.
TECHNOLOGY & ENGINEERING > Telecommunications.
Telecommunication
Telecommunication > Management
United States
Online Access:Click for online access
Description
Summary:Comprehensive reference to successful service design for the telecommunications industry. Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business. Service design and implementation skills are therefore the key for staying on top of the competition. Successful Service Design for Telecommunications provides a comprehensive guide into service design and implementation. The author provides a consistent.
Physical Description:1 online resource (xvi, 343 pages) : illustrations
Bibliography:Includes bibliographical references (pages 335-336) and index.
ISBN:9780470741207
0470741201
9780470740828
0470740825
1282010778
9781282010772
Source of Description, Etc. Note:Print version record.

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