On Apology.

On Apology.

One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this...

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Bibliographic Details
Main Author: Lazare, Aaron
Format: eBook
Language:English
Published: Oxford : Oxford University Press, USA, 2005.
Subjects:
Apologizing.
Social psychology.
social psychology.
Apologizing
Social psychology
Online Access:Click for online access
Table of Contents:
  • Contents; Acknowledgments; ONE: The Growing Importance of Apologies; TWO: The Paradox of Apologies; THREE: How Apologies Heal; FOUR: Acknowledging the Offense; FIVE: Remorse, Explanations, and Reparation; SIX: Why People Apologize; SEVEN: Why People Do Not Apologize; EIGHT: The Timing of Apologies; NINE: Delayed Apologies; TEN: Negotiating Apologies; ELEVEN: Apology and Forgiveness; TWELVE: Afterword: The Future of Apologies; Notes; Bibliography; Index; Discussion Group Guide.

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