Secret Service : Hidden Systems That Deliver Unforgettable Customer Service.

What's the big secret to giving great customer service?

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Bibliographic Details
Main Author:	DiJulius, John R., 1964-
Format:	eBook
Language:	English
Published:	New York : AMACOM, 2002.
Subjects:	Customer services. Consumer satisfaction. Customer loyalty. Consumer satisfaction Customer loyalty Customer services
Online Access:	Click for online access

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