Patient Satisfaction Structures, Processes and Outcomes.

The special edition examines the structures, processes and outcomes of patient satisfaction which is a topic that continues to remain popular with authors and readers alike. The authors in this e-book not only revisit stalwart patient satisfaction debates but also explore new topics not often encoun...

Full description

Saved in:
Bibliographic Details
Main Author: Hurst, Keith
Other Authors: Downey-Ennis, Kay
Format: eBook
Language:English
Published: Bradford : Emerald Group Pub., 2008.
Series:International Journal of Healthcare Quality Assurance - Volume 21, Edition 1.
Subjects:
Online Access:Click for online access
Description
Summary:The special edition examines the structures, processes and outcomes of patient satisfaction which is a topic that continues to remain popular with authors and readers alike. The authors in this e-book not only revisit stalwart patient satisfaction debates but also explore new topics not often encountered in the literature. In short, the eight articles amount to a themed book containing novel elements on clearly what is an important and enduring quality assurance subject.
Physical Description:1 online resource (141 pages)
ISBN:9781846637476
1846637473
Source of Description, Etc. Note:Print version record.