Mastering organizational knowledge flow : how to make knowledge sharing work / Frank Leistner.

Get your organization's expertise out of its silos and make it flow-with lessons from over a decade of experience. Looking at knowledge management in a holistic way, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work puts the proper emphasis on non-technical issues. As...

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Bibliographic Details
Main Author: Leistner, Frank
Format: eBook
Language:English
Published: Hoboken, N.J. : Wiley, ©2010.
Series:Wiley and SAS business series.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work; Contents; Foreword:The Generations of Knowledge Management; Preface; Acknowledgments; Chapter 1: The Human Touch; Chapter 2: Getting Started; Chapter 3: Roles; Chapter 4: Basic Requirements for Successful Knowledge Flow Management; Chapter 5: Driving for Success; Chapter 6: Barriers; Chapter 8: The Technology Trap; Chapter 9: Measure and Analyze; Chapter 10: Knowledge Flow Management: The Next Generation; Chapter 10: Final Thoughts; Appendix A; Key Success Factors; Appendix B: Additional Resources; About the Author.