Scorecard best practices : design, implementation, and evaluation / Raef Lawson, Toby Hatch, Denis Desroches.

Leveraging scorecards to remain competitive and achieve lasting business success. Scorecard Best Practices provides best practice guidance on the design and implementation of scorecards. It outlines how organizations use scorecards to create an en.

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Bibliographic Details
Main Author: Lawson, Raef A., 1954-
Other Authors: Hatch, Toby, 1959-, Desroches, Denis, 1954-
Format: eBook
Language:English
Published: Hoboken, N.J. : John Wiley & Sons, ©2008.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Charles Horngren's reflections
  • 1. Introduction
  • 2. Scorecard systems overview
  • 3. Establishing motivation
  • 4. Enabling a supportive organizational environment
  • 5. Design of a scorecard system I: the organizing framework
  • 6. Design of a scorecard system II: other issues
  • 7. Implementation strategies
  • 8. Implementation issues
  • 9. Scorecard automation
  • 10. Best practice considerations checklist
  • Case studies.