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Developing As a Professional :
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Developing As a Professional : 50 Tips for Getting Ahead.
Annotation
Saved in:
Bibliographic Details
Main Authors:
Manning, Marilyn
(Author)
,
Haddock, Patricia
(Author)
Other Authors:
Woodbury, Debbie
(Editor)
,
McDermott, Genevieve
(Editor)
,
Phillips, Nicole
(Designed by.)
,
Lehl, Rich
(Designed by.)
,
Mapson, Ralph
(Illustrator)
Format:
eBook
Language:
English
Published:
Boston : Independence :
Course Technology, CENGAGE Learning [distributor]
Nov. 2003 ;
Subjects:
Career development.
Professional employees
>
Training of.
Business etiquette.
Business etiquette
Career development
Professional employees
>
Training of
Online Access:
Click for online access
Holdings
Description
Table of Contents
Similar Items
Staff View
Table of Contents:
Title
Copyright
About the Authors
Preface
Contents
PART 1 Become a Professional
Tip 1: Define Professionalism for Yourself
Tip 2: Develop a Professional Attitude
Be Enthusiastic and Positive
Be Thankful!
Tip 3: Respect Yourself
Tip 4: Respect Others
Tip 5: Be a Team Player
Tip 6: Respect the Chain of Command
Tip 7: Beware of Office Politics
Tip 8: Develop Good Work Habits
Tip 9: Act Like a Professional
Tip 10: Professionalism Checklist
PART 2 Mind Your Manners
Tip 11: Practice Gender-Neutral EtiquetteTip 12: Master Business Entertaining
Be a Good Host
Be a Good Guest
Tip 13: Tip Appropriately
Tip 14: Model Mealtime Etiquette
Tip 15: Meet and Greet People
Who Gets Introduced First?
Being Introduced
Shaking Hands
What About Kissing or Hugging?
Remember Names
Tip 16: Mind Your Cubicle Manners
Do�s and Don�ts for Cubicle Workers
Tip 17: Don�t Blow Smoke
Tip 18: Manners Checklist
PART 3 Act Like a Professional
Tip 19: Socialize Without Damaging Your Reputation
Tip 20: Have Professional RelationshipsTip 21: Network Like a Pro
Overcoming Networking Anxiety
Tip 22: Dress the Part
Casual Dress Days
Tip 23: Be Well Groomed
Tips for Women
Tips for Men
What About Body Piercings and Tattoos?
Tip 24: Communicate Professionally
Tip 25: Be Assertive, Not Aggressive
Tip 26: Watch Your Body Language
Maintain Eye Contact
Touch
Posture
Gestures
Tip 27: Listen and Learn
Tip 28: Give and Receive Feedback
Giving Effective Feedback
Receiving Feedback
Tip 29: Maximize Phone and E-Mail MessagesTelephone Time
E-Mail Communication
Tip 30: Communication Checklist
PART 4 Improve Your Skills
Tip 31: Keep Learning and Improving
What Should Jan Do?
Tip 32: Improve Your Writing Skills
What Is Your Outcome?
Who Is the Reader?
Write
Revise!
Tip 33: Present Like a Pro
Tip 34: Be a Problem Solver, Not a Problem
Tip 35: Make Good Decisions
Tip 36: Set and Achieve Goals
Tip 37: Schedule Your Time
Know Where Your Time Goes
Prioritize Skillfully
Avoid Time WastersTip 38: Organize Your Workspace
Tip 39: Manage Meetings Efficiently
Tip 40: Improvement Checklist
PART 5 Cope with Challenges
Tip 41: Manage Difficult Situations
Tip 42: Handle Mistakes and Apologies
What Should Juan Do?
Tips on Avoiding Mistakes and Making Apologies
Tip 43: Defuse Conflict
Different Tips for Different Types
Tip 44: Manage Anger
Tip 45: Interact Effectively with Difficult People
Seven Difficult Personalities
Tip 46: Deal with Pressure and Stress
Tip 47: Avoid Gossip and Backbiting
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