Developing As a Professional : 50 Tips for Getting Ahead.

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Bibliographic Details
Main Authors: Manning, Marilyn (Author), Haddock, Patricia (Author)
Other Authors: Woodbury, Debbie (Editor), McDermott, Genevieve (Editor), Phillips, Nicole (Designed by.), Lehl, Rich (Designed by.), Mapson, Ralph (Illustrator)
Format: eBook
Language:English
Published: Boston : Independence : Course Technology, CENGAGE Learning [distributor] Nov. 2003 ;
Subjects:
Online Access:Click for online access
Table of Contents:
  • Title
  • Copyright
  • About the Authors
  • Preface
  • Contents
  • PART 1 Become a Professional
  • Tip 1: Define Professionalism for Yourself
  • Tip 2: Develop a Professional Attitude
  • Be Enthusiastic and Positive
  • Be Thankful!
  • Tip 3: Respect Yourself
  • Tip 4: Respect Others
  • Tip 5: Be a Team Player
  • Tip 6: Respect the Chain of Command
  • Tip 7: Beware of Office Politics
  • Tip 8: Develop Good Work Habits
  • Tip 9: Act Like a Professional
  • Tip 10: Professionalism Checklist
  • PART 2 Mind Your Manners
  • Tip 11: Practice Gender-Neutral EtiquetteTip 12: Master Business Entertaining
  • Be a Good Host
  • Be a Good Guest
  • Tip 13: Tip Appropriately
  • Tip 14: Model Mealtime Etiquette
  • Tip 15: Meet and Greet People
  • Who Gets Introduced First?
  • Being Introduced
  • Shaking Hands
  • What About Kissing or Hugging?
  • Remember Names
  • Tip 16: Mind Your Cubicle Manners
  • Doâ€?s and Donâ€?ts for Cubicle Workers
  • Tip 17: Donâ€?t Blow Smoke
  • Tip 18: Manners Checklist
  • PART 3 Act Like a Professional
  • Tip 19: Socialize Without Damaging Your Reputation
  • Tip 20: Have Professional RelationshipsTip 21: Network Like a Pro
  • Overcoming Networking Anxiety
  • Tip 22: Dress the Part
  • Casual Dress Days
  • Tip 23: Be Well Groomed
  • Tips for Women
  • Tips for Men
  • What About Body Piercings and Tattoos?
  • Tip 24: Communicate Professionally
  • Tip 25: Be Assertive, Not Aggressive
  • Tip 26: Watch Your Body Language
  • Maintain Eye Contact
  • Touch
  • Posture
  • Gestures
  • Tip 27: Listen and Learn
  • Tip 28: Give and Receive Feedback
  • Giving Effective Feedback
  • Receiving Feedback
  • Tip 29: Maximize Phone and E-Mail MessagesTelephone Time
  • E-Mail Communication
  • Tip 30: Communication Checklist
  • PART 4 Improve Your Skills
  • Tip 31: Keep Learning and Improving
  • What Should Jan Do?
  • Tip 32: Improve Your Writing Skills
  • What Is Your Outcome?
  • Who Is the Reader?
  • Write
  • Revise!
  • Tip 33: Present Like a Pro
  • Tip 34: Be a Problem Solver, Not a Problem
  • Tip 35: Make Good Decisions
  • Tip 36: Set and Achieve Goals
  • Tip 37: Schedule Your Time
  • Know Where Your Time Goes
  • Prioritize Skillfully
  • Avoid Time WastersTip 38: Organize Your Workspace
  • Tip 39: Manage Meetings Efficiently
  • Tip 40: Improvement Checklist
  • PART 5 Cope with Challenges
  • Tip 41: Manage Difficult Situations
  • Tip 42: Handle Mistakes and Apologies
  • What Should Juan Do?
  • Tips on Avoiding Mistakes and Making Apologies
  • Tip 43: Defuse Conflict
  • Different Tips for Different Types
  • Tip 44: Manage Anger
  • Tip 45: Interact Effectively with Difficult People
  • Seven Difficult Personalities
  • Tip 46: Deal with Pressure and Stress
  • Tip 47: Avoid Gossip and Backbiting