Business communication / Rajeesh Viswanathan.

1. Fundamentals of Communication 2. Non-verbal Communication 3. Listening 4. Interpersonal Skills 5. Negotiations 6. Interviewing 7. Group Communications 8. Making Presentations - Getting Started 9. Organizing and Presenting the Speech 10. Letter Writing: Writing about the Routine and the Pleasant 1...

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Bibliographic Details
Main Author: Viswanathan, Rajeesh
Format: eBook
Language:English
Published: Mumbai [India] : Himalaya Pub. House, 2010.
Edition:1st ed.
Subjects:
Online Access:Click for online access
Table of Contents:
  • COVER; Brief Contents; Fundamentals of Communication; Non-Verbal Communication; Listening; Interpersonal Skills; Negotiations; Interviewing; Group Communication; Making Presentations
  • Getting Started; Organizing and Presenting the Speech; Letter Writing: Writing About The Routine and The Pleasant; Writing About The Unpleasant; Writing to Persuade; Communication for Employment
  • Resume; Communication for Employment
  • Application Letter; Writing Effective Memos; Structure and Layout of Letters; The Framework of a Report; Writing the Report; Managing Data and Using Graphics.
  • Review of Writing SkillsThe Case Method of Learning; Annexure I : Strategies to Answer During Interviews; Annexure II : Transactional Analysis; Index.