Fundamentals of performance improvement : optimizing results through people, process, and organizations / Darlene Van Tiem, James L. Moseley, Joan C. Dessinger.

"Fundamentals of Performance Improvement is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-ste...

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Bibliographic Details
Main Author: Van Tiem, Darlene M.
Other Authors: Moseley, James L. (James Lee), 1942-, Dessinger, Joan Conway
Format: eBook
Language:English
Published: San Francisco, CA : Pfeiffer, a Wiley imprint, [2012]
Edition:Third edition.
Subjects:
Online Access:Click for online access
Description
Summary:"Fundamentals of Performance Improvement is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step how to spot performance indicators, analyze problems, identify their underlying causes, and create workable solutions, and perspective on change management. The completely updated and revised third edition will also feature expanded sections on intervention design and development, tips for sustaining change over time, and all new case studies contributed by top practitioners and academics in the field"--
Physical Description:1 online resource
Bibliography:Includes bibliographical references and indexes.
ISBN:9781118235744
1118235746
9781118222041
1118222040
9781118260715
1118260716
Source of Description, Etc. Note:Print version record and CIP data provided by publisher.