The water workforce : recruiting & retaining high-performance employees / Neil Grigg and Mary Zenzen.

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Bibliographic Details
Main Author: Grigg, Neil S.
Other Authors: Zenzen, Mary
Format: eBook
Language:English
Published: Denver, Colo. : American Water Works Association, ©2009.
Edition:1st ed.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Workforce challenges and strategies for success
  • Jobs in water and wastewater utilities
  • A strategic approach to workforce planning
  • Utilities as employers of choice
  • Organization change and workforce development
  • Job analysis and position descriptions
  • Recruiting and selecting your workforce
  • Work planning and performance evaluation
  • Learning organizations and knowledge management
  • Training and development programs
  • Employee retention
  • Succession management
  • Solutions for smaller utilities.