Achieving Interoperability in Critical IT and Communication Systems.

Supported by over 90 illustrations, this unique book provides a detailed examination of the subject, focusing on the use of voice, data, and video systems for public safety and emergency response. This practical resource makes in-depth recommendations spanning technical, planning, and procedural app...

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Bibliographic Details
Main Author: Desourdis, Robert I.
Format: eBook
Language:English
Published: Norwood : Artech House, 2009.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Achieving Interoperability in Critical IT and Communication Systems; Contents; Foreword; Foreword; Preface; Acknowledgments; Chapter 1 Interoperability Defined; 1.1 Real Interoperability; 1.2 Definition and Vision; 1.3 Planning Elements of Interoperable IT and Communication Systems; 1.4 Holistic Interoperability; References; Chapter 2 Pearl Harbor, 9/11, and Katrina: Same Lessons Not Yet Learned; 2.1 Now and Then: Enduring Failure; 2.1.1 Totsugeki Raigeki (TO-RA); 2.1.2 The Environment; 2.2 Failed Interoperability; 2.2.1 Failure of Organization; 2.2.2 Failure of Assumption.
  • 2.2.3 Failure of Omission2.2.4 Failure of Verification; 2.2.5 Failure of Supervision; 2.2.6 Failure of Alertness; 2.2.7 Failure of Complacency; 2.2.8 Failure of Intelligence; 2.2.9 Failure of Attitude; 2.2.10 Failure of Imagination; 2.2.11 Failure of Communications; 2.2.12 Failure of Paraphrase; 2.2.13 Failure of Adaptability; 2.2.14 Failure of Disclosure; 2.2.15 Failure of Insight; 2.2.16 Failure of Dissemination; 2.2.17 Failure of Inspection; 2.2.18 Failure of Preparedness; 2.2.19 Failure of Consistency; 2.2.20 Failure of Jealousy; 2.2.21 Failure of Relationships; 2.2.22 Failure of Priority.
  • 2.2.23 Failure of Reporting2.2.24 Failure of Improvement; 2.2.25 Failure of Delegation; 2.3 Pearl Harbor Interoperability Analysis; 2.4 Lessons Taught-Not Learned; 2.4.1 Deficiency Mapping: From Pearl Harbor to 9/11 and Katrina; 2.4.2 Pearl Harbor Failures Revisited for 9/11 and Katrina; 2.5 Leadership Failures and the Need for Holistic Interoperability; References; Selected Bibliography; Chapter 3 World Interoperability Failure Model; 3.1 The Cause; 3.2 Responder-Receivers Organizations in the Failure Model; 3.2.1 Public Safety, Emergency Response, and Other Stakeholder Disciplines.
  • 3.2.2 IT and Communication Systems3.3 Governance Layers in the Failure Model; 3.4 Other Deterrents to Interoperability; 3.4.1 Bureaucracies in the Failure Model; 3.4.2 Consultants in the Failure Model; 3.4.3 Vendors in the Failure Model; 3.5 The Interoperability Assessment Checklist; 3.6 Summary; References; Chapter 4 Best Practices for Achieving Interoperability; 4.1 Overview of Best Practices; 4.2 Program and Project Management; 4.2.1 Definitions; 4.2.2 Overview of the Project Management Institute Approach; 4.2.3 Tailoring Guidance.
  • 4.2.4 Application of Project Management Best Practices to the Interoperability Failure Model4.3 Organizational Development; 4.3.1 Overview; 4.3.2 Organizational Structure; 4.3.3 Organizational Change Management and Strategic Communications; 4.4 Strategic Planning; 4.4.1 Overview; 4.4.2 What is Strategic Planning?; 4.4.3 Methodology; 4.5 Enterprise Architecture; 4.5.1 Overview; 4.5.2 Considerations in the Use of Enterprise Architecture; 4.5.3 Approach to Enterprise Architecture; 4.5.4 Determining Purpose and Scope of the Enterprise Architecture; 4.5.5 Architectural Views.