Bridging Differences : Effective Intergroup Communication.

Bridging Differences : Effective Intergroup Communication.

Bridging Differences: Effective Intergroup Communication is based on the assumption that the processes operating when we communicate with people from other groups are the same processes operating when we communicate with people from our own groups. Author William B. Gudykunst has written this book f...

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Bibliographic Details
Main Author: Gudykunst, William B. B.
Format: eBook
Language:English
Published: Thousand Oaks : SAGE Publications, 2003.
Subjects:
Intercultural communication.
Interpersonal communication.
Intercultural communication
Interpersonal communication
Online Access:Click for online access
Table of Contents:
  • COVER; CONTENTS; PREFACE; 1
  • Communicating With Strangers; 2
  • Understanding Cultural Differences; 3
  • Understanding Group Differences; 4
  • Having Expectations for Strangers; 5
  • Attributing Meaning to Strangers' Behavior; 6
  • Exchanging Messages With Strangers; 7
  • Being Perceived as Competent Communicators; 8
  • Managing Conflict With Strangers; 9
  • Developing Relationships With Strangers; 10
  • Building Community With Strangers; REFERENCES; INDEX; ABOUT THE AUTHOR

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