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120906s2012 nyu of 000 0 eng d |
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|a MHW
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|d OCLCQ
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|a 815782097
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|a 9781118228579
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|a 111822857X
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|a 9781118233306
|q (electronic bk.)
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|a 1118233301
|q (electronic bk.)
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|a (OCoLC)811488727
|z (OCoLC)815782097
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|a BE9CF0D5-DA0F-4B0E-BBB0-890A3DFAC7A7
|b OverDrive, Inc.
|n http://www.overdrive.com
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|a HM751 .W55 2012
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| 049 |
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|a HCDD
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| 100 |
1 |
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|a Wilkinson, Michael.
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|a The Secrets of Facilitation :
|b the SMART Guide to Getting Results with Groups.
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| 250 |
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|a 2nd ed.
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| 260 |
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|a New York :
|b John Wiley & Sons,
|c 2012.
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| 300 |
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|a 1 online resource (498 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Print version record.
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|a This thoroughly revised and updated edition of The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. This new edition includes new chapters that highlight such timely topics as: facilitating virtual meetings; faci.
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|a The Secrets of Facilitation: The SMART Guide to Getting Results with Groups; Copyright; Contents; Introduction to the Second Edition; What's New in the Second Edition?; Case Study: The Secrets in Action-How Two Practitioners Have Put the Secrets to Work; Introduction: A Powerful Secret; Case Study: Learning the Powerful Secret; Secret #1-The Fundamental Secret of Facilitation; Case Study: The Sanitation Workers; Learning to Apply the Fundamental Secret; The Principles of SMART Facilitation; More Ways to Apply the Secret; What This Book Will Do for You; Where to Start.
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|a I. What is the Role of a Facilitator?Questions Answered in This Chapter; Case Study: The Facilitator's Role in Civic Leadership Groups; Sample Scenarios: Group Solutions Needed; When Is Facilitation Appropriate?; Secret #2-The Secret of When to Use Facilitation; Definition: What Is a Facilitated Session?; What Are the Responsibilities of a Facilitator?; The Soul of a Facilitator; When Is Facilitation Not Appropriate?; Facilitation: Where Is the Industry Today?; What's Next for Facilitation?; Applying the Secrets to Gain Buy-In to a Strategic Plan.
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|a Facilitator's Checklist for Understanding Facilitation and the Roles of a FacilitatorExercise Your Skills; Note; II. The Secrets to Questioning: Design Your Questions to Get Better Answers; Questions Answered in This Chapter; Case Study: Starting Questions; The Starting Question; Secret #3-The Secret of the Starting Question; Delivering Great Starting Questions; Choosing the Question Verb; Case Study: The Starting Question to Engage the VP's Number Two; The Reacting Questions; Secret #4-The Secret to Guiding a Group; Floating an Idea; Secret #5-The Secret to Influencing Idea Ownership.
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|a Applying the Questioning TechniquesA Final Note on Questioning; Facilitator's Checklist for Questioning; Exercise Your Skills; III. The Secrets to Preparing: Know Your 5 Ps; Questions Answered in This Chapter; Case Study: The Principals' Conference; The 5 Ps of Preparation; Secret #6-The Secret to Preparation: The 5 Ps; It's All About Purpose; Secret #7-The Secret Power of Purpose; Defining the Product; Secret #8-The Secret to Defining the Session Product: The 3 Hs; Selecting Participants; Identifying the Probable Issues; Preparing the Process; The Meeting Notice.
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|a Case Study: Preparing for Vision CouncilsSpecial Topic: Managing a Sponsor; Secret #9-The Secret to Managing a Sponsor's Presence; Applying the 5 Ps; Facilitator's Checklist for Preparing; Exercise Your Skills; IV. The Secrets to Starting: Inform, Excite, Empower, Involve; Questions Answered in This Chapter; Case Study: Kicking off Vision 2020; Opening the Session; Secret #10-The Secret to a Strong Opening; Secret #11-The Secret to Exciting in the Opening; Gaining Buy-In to the Agenda; Secret #12-The Secret to Gaining Agenda Buy-In; Using Ground Rules.
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| 650 |
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|a Group facilitation.
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| 650 |
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|a Cooperation.
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| 650 |
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|a Teams in the workplace
|x Management.
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| 650 |
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|a Cooperation
|2 fast
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| 650 |
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|a Group facilitation
|2 fast
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| 650 |
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|a Teams in the workplace
|x Management
|2 fast
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| 758 |
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|i has work:
|a The secrets of facilitation (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCGvWCrTtppwHdfcXKrPqQq
|4 https://id.oclc.org/worldcat/ontology/hasWork
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| 776 |
0 |
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|i Print version:
|z 9781118206133
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| 856 |
4 |
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|u https://ebookcentral.proquest.com/lib/holycrosscollege-ebooks/detail.action?docID=918166
|y Click for online access
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| 903 |
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|a EBC-AC
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| 994 |
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|a 92
|b HCD
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