Building service-oriented government : lessons, challenges and prospects / editor, Wu Wei.

Providing quality public service is one of the essential functions of a government. In the turbulent time, however, governments worldwide are experiencing a variety of unprecedented challenges to meet citizens' increasing demands and expectations. In.

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Bibliographic Details
Other Authors: Wei, Wu
Format: eBook
Language:English
Published: Singapore : World Scientific Pub. Co., 2012.
Series:NCPA research series ; 1.
Subjects:
Online Access:Click for online access
Description
Summary:Providing quality public service is one of the essential functions of a government. In the turbulent time, however, governments worldwide are experiencing a variety of unprecedented challenges to meet citizens' increasing demands and expectations. In.
Item Description:6.3. A Case Study of Public Transportation Development in the Pearl River Delta.
Physical Description:1 online resource (viii, 180 pages) : illustrations
Bibliography:ReferencesChapter 4. Irrationality, Bricolage, Quality and Performance Measurement: Unpacking the Conundrum in a Comparative East-West Context Paul HIGGINS; 4.1. Introduction; 4.2. The Engineer and Bricoleur in Instrumental Performance Management; 4.3. Higher Order Bricolage; 4.4. Data and Activity Manipulation; 4.5. Rationality: Bricolage Nexus; 4.6. Conclusion; References; Chapter 5. Social Accountability for Public Service in Higher Education: A Text Analysis of Chinese Research Universities' Undergraduate Teaching-Learning Quality Annual Reports TIAN Linghui and XIONG Qingnian.
Includes bibliographical references and index.
ISBN:9789814434546
981443454X
Source of Description, Etc. Note:Online resource; title from pdf information screen (Ebsco, viewed July 1, 2013).