Higher education management and operational research : demonstrating new practices and metaphors / edited by Gary Bell, Jon Warwick, Peter Galbraith.

Higher Education in the UK operates in a rapidly changing and highly complex environment. Universities need to adapt quickly to this environment and managers must begin to explore 'new angles' and approaches in addressing the challenges they are now facing. This book offers a tool box of m...

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Bibliographic Details
Other Authors: Bell, Gary, Warwick, Jon, Galbraith, P. (Peter)
Format: eBook
Language:English
Published: Rotterdam ; Boston : Sense Publishers, ©2012.
Series:Educational futures ; v. 54.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Part 1. Introduction: 1. The need for new higher education management practices and metaphors / G. Bell, J. Warwick and P. Galbraith
  • Part 2. The Context of the Evolving Higher Education Environment: 2. Do industrial approaches to quality management and performance indicators work for higher education? / C. Clare; 3. Higher education management and university culture / G. Elliott; 4. Rethinking learning in the 21st Century / S. Quinton; 5. The funding of higher education in England / S. Hicks
  • Part 3. Managing Student Learning and Support: 6. Managing E-xpectations: developing knowledge management through market communication / J. Smedley; 7. Where worlds collide: changing space to facilitate learning / S. Quinsee; 8. A system dynamics approach to improving an advising system for business school undergraduates / J. Voyer, et al.; 9. Enhancing the student experience: setting up a student experience unit / U. Mujtaba; 10. Web-based learning environments / O. Bak
  • Part 4. Managing the Business of Higher Education: 11. Making a bed to lie in: system dynamices behind university management stress / P. Galbraith; 12. An OR technique for the formulation of HE strategy and future directions / C. Gladstone-Millar et al. 13. Challenging custom and practice in the design of learning programmes: the lessons from project management / I. White and R. Pagano; 14. Formalization of models and strategies for diversity management in a multiethnic and multicultural school / A. Maturo and R. Manuela Contini; 15. Operations research applications in higher open and distance learning systems / Z. Öztürk; 16. Library OR: time for a new paradigm? / J. Warwick.