Privatization of Public Services : Impacts for Employment, Working Conditions, and Service Quality in Europe.

Public services throughout Europe have undergone dramatic restructuring processes in recent years in connection with liberalization and privatization. While evaluations of the successes of public services have focused on prices and efficiency, much less attention has been paid to the impacts of libe...

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Bibliographic Details
Main Author: Hermann, Christoph
Other Authors: Flecker, Jörg
Format: eBook
Language:English
Published: Hoboken : Taylor and Francis, 2013.
Series:Routledge studies in employment and work relations in context.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Cover; Title; Copyright Page; Contents; List of Tables; List of Figures; 1 Introduction; 2 The Process of Liberalisation, Privatisation and Marketisation; 3 Concentration and Disintegration: Company Responses in the Electricity Sector and Consequences for Employment; 4 Between Former Monopolists and New Competitors: Fragmentation and Deterioration of Employment Conditions in Postal Services; 5 Outsourcing, Competitive Tendering and Changing Working Conditions in Local Public Transport; 6 Hospitals under Growing Pressure from Marketisation and Privatisation.
  • 7 Company Responses to Liberalisation and Privatisation and Consequences for Employment and Working Conditions8 Privatisation and the Impact on Employment; 9 Privatisation and the Impact on Labour Relations; 10 The Struggle for Public Services; 11 The Citizen-User Perspective: Results from a Cross-Country Survey; 12 Conclusion: Impacts of Public Service Liberalisation and Privatisation; Contributors; Index.