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OCoLC |
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20240809213013.0 |
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m o d |
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|z 0761920781
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|z 9780761920786
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|a (OCoLC)846496159
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|a n-us---
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|b .A667 2001eb
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|a POL
|x 017000
|2 bisacsh
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| 049 |
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|a HCDD
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| 100 |
1 |
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|a Ammons, David N.
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| 245 |
1 |
0 |
|a Municipal benchmarks :
|b assessing local performance and establishing community standards /
|c David N. Ammons.
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| 250 |
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|a 2nd ed.
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| 260 |
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|a Thousand Oaks, Calif. :
|b Sage Publications,
|c ©2001.
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| 300 |
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|a 1 online resource (ix, 501 pages) :
|b illustrations
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| 336 |
|
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 504 |
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|a Includes bibliographical references (pages 471-481) and index.
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| 505 |
0 |
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|a Introduction -- Performance measurement and benchmarking -- Animal control -- City attorney -- City clerk -- Courts -- Development administration -- Emergency communications -- Emergency medical services -- Finance -- Fire service -- Fleet maintenance -- Gas and electric services -- Human resource administration -- Information systems -- Library -- Management services executive offices, budget, management audit -- Parking services -- Parks and recreation -- Police -- Property appraisal -- Public health -- Public transit -- Public works engineering and miscellaneous services -- Purchasing and warehousing -- Risk management -- Social services -- Solid waste collection -- Streets, sidewalks, and storm drainage -- Traffic engineering and control -- Utilities business office -- Water and sewer services -- Performance milestones.
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| 588 |
0 |
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|a Print version record.
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| 520 |
8 |
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|a This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.
|
| 650 |
|
0 |
|a Municipal services
|z United States
|x Evaluation.
|
| 650 |
|
0 |
|a Municipal government
|z United States
|x Evaluation.
|
| 650 |
|
0 |
|a Benchmarking (Management)
|z United States.
|
| 650 |
|
7 |
|a POLITICAL SCIENCE
|x Public Affairs & Administration.
|2 bisacsh
|
| 650 |
|
7 |
|a Benchmarking (Management)
|2 fast
|
| 650 |
|
7 |
|a Municipal government
|x Evaluation
|2 fast
|
| 650 |
|
7 |
|a Municipal services
|x Evaluation
|2 fast
|
| 651 |
|
7 |
|a United States
|2 fast
|1 https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq
|
| 758 |
|
|
|i has work:
|a Municipal benchmarks (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCGThd6gMyrcHV8XvMy4F83
|4 https://id.oclc.org/worldcat/ontology/hasWork
|
| 776 |
0 |
8 |
|i Print version:
|a Ammons, David N.
|t Municipal benchmarks.
|b 2nd ed.
|d Thousand Oaks, Calif. : Sage Publications, ©2001
|z 0761920781
|w (DLC) 00011069
|w (OCoLC)44868859
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/holycrosscollege-ebooks/detail.action?docID=1195911
|y Click for online access
|
| 903 |
|
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|a EBC-AC
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| 994 |
|
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|a 92
|b HCD
|