| Summary: | Rude awakenings await the bosses as they get a taste of the frustrations, grievances and humour of working on their own frontline. Will they be able to cope? Can they take orders and criticism? What do their employees really think of them? And what lessons can they learn for the future? In this episode, Ann Lloyd, who runs one of the biggest hospitals in the country, is going to see if she can cope with the dirty end of the NHS. She's going to spend a week in her own wards as an auxiliary nurse.
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