Resilient health care

Resilient health care / edited by Erik Hollnagel, Jeffrey Braithwaite and Robert L. Wears.

Properly performing health care systems require concepts and methods that match their complexity. Resilience engineering provides that capability. It focuses on a system's overall ability to sustain required operations under both expected and unexpected conditions rather than on individual feat...

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Bibliographic Details
Other Authors: Hollnagel, Erik, 1941-, Braithwaite, Jeffrey, 1954-, Wears, Robert L.
Format: eBook
Language:English
Published: Farnham, Surrey, UK England : Ashgate, ©2013.
Series:Ashgate studies in resilience engineering.
Subjects:
Health services administration.
Health facilities > Administration.
Sustainable development.
Organizational effectiveness.
Medical care.
sustainable development.
MEDICAL > Administration.
MEDICAL > Practice Management & Reimbursement.
Medical care
Health facilities > Administration
Health services administration
Organizational effectiveness
Sustainable development
Online Access:Click for online access
Table of Contents:
  • Cover; Contents; List of Figures and Tables; List of Contributors; Preface: On the Need for Resilience in Health Care; Part I Health Care as a Multiple Stakeholder, Multiple Systems Enterprise; 1 Making Health Care Resilient: From Safety-I to Safety-II; 2 Resilience, the Second Story, and Progress on Patient Safety; 3 Resilience and Safety in Health Care: Marriage or Divorce?; 4 What Safety-II Might Learn from the Socio-cultural Critique of Safety-I; 5 Looking at Success versus Looking at Failure: Is Quality Safety? Is Safety Quality?; 6 Health Care as a Complex Adaptive System.
  • Part II The Locus of Resilience
  • Individuals, Groups, Systems7 Resilience in Intensive Care Units: The HUG Case; 8 Investigating Expertise, Flexibility and Resilience in Socio-technical Environments: A Case Study in Robotic Surgery; 9 Reconciling Regulation and Resilience in Health Care; 10 Re-structuring and the Resilient Organisation: Implications for Health Care; 11 Relying on Resilience: Too Much of a Good Thing?; 12 Mindful Organising and Resilient Health Care; Part III The Nature and Practice of Resilient Health Care; 13 Separating Resilience from Success.
  • 14 Adaptation versus Standardisation in Patient Safety15 The Use of PROMs to Promote Patient Empowerment and Improve Resilience in Health Care Systems; 16 Resilient Health Care; 17 Safety-II Thinking in Action: 'Just in Time' Information to Support Everyday Activities; 18 Mrs Jones Can't Breathe: Can a Resilience Framework Help?; Epilogue: How to Make Health Care Resilient; Bibliography; Index.

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