Practical IT service management : a concise guide for busy executives

Practical IT service management : a concise guide for busy executives / Thejendra B.S.

Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the...

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Bibliographic Details
Main Author:	Thejendra BS
Format:	eBook
Language:	English
Published:	Ely, Cambridgeshire, U.K. : IT Governance Pub., 2014.
Edition:	2nd ed.
Subjects:	Information technology > Management. Information resources management. COMPUTERS > General. BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior. Information resources management Information technology > Management
Online Access:	Click for online access

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