Business process change : a business process management guide for managers and process professionals / Paul Harmon, executive editor, www.BPTrends.com Chief Methodologist, Business Process Trends Associates ; foreword by Tom Davenport.

Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the devel...

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Bibliographic Details
Main Author: Harmon, Paul, 1942-
Format: eBook
Language:English
Published: Amsterdam ; Boston : Elsevier, [2014]
Edition:Third edition.
Subjects:
Online Access:Click for online access