The certified manager of quality/organizational excellence handbook

The certified manager of quality/organizational excellence handbook / Russell T. Westcott, editor ; contributors, Milt Krivokuca [and five others].

This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of...

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Bibliographic Details
Other Authors: Westcott, Russ, 1927- (Editor)
Format: eBook
Language:English
Published: Milwaukee, Wisconsin : ASQ Quality Press, [2013]
Edition:Fourth edition.
Subjects:
Total quality management > Handbooks, manuals, etc.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Total quality management
Electronic books.
Handbooks and manuals
Online Access:Click for online access
Description
Summary:This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ's Certified Manager of Quality/Organizational Excellence (CMQ/OE).
Physical Description:1 online resource (xxxi, 654 pages) : illustrations
Bibliography:Includes bibliographical references (pages 567-580) and index.
ISBN:9781628703412
1628703415
9780873898614
0873898613
9780873898812
0873898818
Access:Access restricted to Ryerson students, faculty and staff.
Source of Description, Etc. Note:Print version record.

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