| Summary: | Incorporating urban management and organizational management theories with actual practice, the author presents a series of case studies based on observations made during her extensive experience. Multiple cases are offered in common contemporary city topics ranging from personnel, policy-making, housing, homelessness, transportation, and budgeting. Each study describes and analyzes a scenario, identifying the economic and political factors as well as the often conflicting players and interest groups. For classroom use, the case approach lends to discussions, debates, and role-playing activiti.
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